---
title: Flu Vaccine SMS *Non-NIP* Campaign Help Guide
description: Steps to select patients in the Non-NIP Flu vaccination cohort and send them a message.
---

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# Flu Vaccine SMS \*Non-NIP\* Campaign Help Guide

## Steps to select patients in the Non-NIP Flu vaccination cohort and send them a message.

**Table of contents:**

- [Video Tutorial](https://help.strongroom.ai/knowledge-base-strongpro/flu-vaccine-sms-non-nip-campaign-help-guide-aus#video-tutorial-Flu)
- [General Flu Campaign Quick Guide](https://help.strongroom.ai/knowledge-base-strongpro/flu-vaccine-sms-non-nip-campaign-help-guide-aus#Flu-campaign-quick-guide)

**Step-by-Step Guide (Instructions):**

- [Part 1 - Login And Define Your Cohort](https://help.strongroom.ai/knowledge-base-strongpro/flu-vaccine-sms-non-nip-campaign-help-guide-aus#Step-by-step-part-1-login-refinecohort)
- [Part 2 - Create A Campaign And Select Your Message](https://help.strongroom.ai/knowledge-base-strongpro/flu-vaccine-sms-non-nip-campaign-help-guide-aus#Part-2-create-campaing-select-templates)
- [Part 3 - Edit Your Message](https://help.strongroom.ai/knowledge-base-strongpro/flu-vaccine-sms-non-nip-campaign-help-guide-aus#Part-3-edit-your-message)
- [Part 4 - Filter Patients And Schedule Your Message](https://help.strongroom.ai/knowledge-base-strongpro/flu-vaccine-sms-non-nip-campaign-help-guide-aus#Part-4-refine-cohort-schedule-message)

**Additional resource:**

**💡 Check Your Territory NIP Eligibility:** [Click HERE](https://help.strongroom.ai/knowledge-base-strongpro/flu-vaccine-sms-non-nip-campaign-help-guide-aus#National-immunization-program)

### **Video Tutorial:**

    

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---

 

### Non-NIP Flu Campaign Quick Guide

#### Potential Cohort, Important Tips and Messaging

**TIP:** Check **your territory NIP eligibility.** [Click Here](https://help.strongroom.ai/knowledge-base-strongpro/flu-vaccine-sms-non-nip-campaign-help-guide-aus#National-immunization-program)👈

| **Suggested Cohort** | **Template Name** | **Text** |
| --- | --- | --- |
| **Patient Age:** 65+ **Distance from store:** 0-5 km or 0-10km | **Flu Vaccine SMS Non NIP 2025** | Flu season is here. Get your flu shot at {Pharmacy Name}. Charges apply. Call {Pharmacy Number} to book **Alternative SMS** Reminder: Get your FREE flu vaccine at {Pharmacy Name}. Call {Pharmacy Number} to secure your spot. |
| **Patient Age:** 65+ **Distance from store:** 0-5 km or 0-10km | **Flu Vaccine SMS Non NIP 2025 Email** | Dear {First Name}, Flu season is here, but you don't have to risk it. A simple flu shot can help protect you and those around you from serious illness. It's quick, effective, and available now at {Pharmacy Name}. Why wait? Stay ahead of flu season and safeguard your health today. Book your flu shot now at {Pharmacy Name} Stay well, {Pharmacy Name} {Pharmacy Address} {Pharmacy Number} |

**Tip: Keep All Staff Informed about what messages are being sent**  
To read more about preparing your pharmacy staff. [**Click Here.**](https://help.strongroom.ai/knowledge-base-strongpro/preparing-your-pharmacy?hsLang=en) 👈

 

 

### **Step-by-Step Guide (Instructions):**

#### **Part 1 - Login And Define Your Cohort**

1. Follow this link to login [https://enterprise.strongroom.ai/strongpro/login](https://enterprise.strongroom.ai/strongpro/login) or  
   **login to Strong ER** via your desktop. *To login via Strong ER, navigate to '**Analytics'** in the side menu to enter your StrongPro platform.*
2. Select **'Contact'** from the header menu  
   **![Knowledge Base Strong Pro Create a Campaign - Click Contacts (Main Page)](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20Create%20a%20Campaign%20-%20Click%20Contacts%20(Main%20Page).png?width=688&height=149&name=Knowledge%20Base%20Strong%20Pro%20Create%20a%20Campaign%20-%20Click%20Contacts%20(Main%20Page).png)**

#### Select your cohort

1. Suggested cohort to enter:  
   **Patient Age: 65-90** or **65+ (over 65 years)**. 
     - **Optional Additional Filters:  
       Distance from Store:** for example, **0-5**, **0-10 (km)  
       Loyalty:** for example,Good & Strong
2. Click the '**Contact'** button on the **bottom right** of the screen.

![](https://help.strongroom.ai/hs-fs/hubfs/2nd%20Image-%20Shingrix-png.png?width=688&height=451&name=2nd%20Image-%20Shingrix-png.png)

 

 

#### **Part 2 - Create A Campaign And Select Your Message**

1. Select **'Create Campaign' (recommended)**  
   or 'Skip, Send without Campaign' **(ad hoc message)**![Knowledge Base Strong Pro Create a Campaign](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20Create%20a%20Campaign.png?width=434&height=171&name=Knowledge%20Base%20Strong%20Pro%20Create%20a%20Campaign.png)
2. **Enter Campaign Details** 
     1. **Campaign Name:** Type "**Non-NIP Flu Vaccine 2025**"**Optional:** Enter 'Campaign Description' & 'End Date'
     2. **Campaign Goal**  
        Select a Goal Type, Measure By and Set Goal amount.
     3. **Template Selection  
        \> Search** for the “**Flu Vaccine**” in the template search function  
        **\> Select**: **'Select All'**
     4. **Click** 'Next'![Knowledge Base Strong Pro Selecting items in the create campaing window](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20Selecting%20items%20in%20the%20create%20campaing%20window.png?width=506&height=325&name=Knowledge%20Base%20Strong%20Pro%20Selecting%20items%20in%20the%20create%20campaing%20window.png)

1. **View Templates And Select Preferred Message**  
   Note: You can edit the template or create a new template after this step!

1. 1. Click the **'![Knowledge Base Strong Pro down arrow Number two](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20down%20arrow%20Number%20two.png?width=25&height=26&name=Knowledge%20Base%20Strong%20Pro%20down%20arrow%20Number%20two.png)'** (arrow)to expand the templates.
     2. **Select:** Preferred template by **clicking the 'dot' (⚪)** to the left of the template name.
     3. **Click** 'Next'

![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Apr-22-2025-01-45-39-8970-AM.png?width=688&height=443&name=image-png-Apr-22-2025-01-45-39-8970-AM.png)

 

 

### **Part 3 - Edit Your Message**

1. **Edit your message**  
   Insert personalisation fields such as {Pharmacy Name}, {Pharmacy Address}, etc
   
   ‼️**Caution‼️ SMS Cost When Using Emojis and Special Characters.   
   Using emojis** 👉🧑‍⚕️⚕️or special characters **modifies the SMS part character count.** They modify the SMS part to **70 characters instead of 160 characters.**

    In other words, each SMS part will cost .12 cents per 70 characters if the **text includes emojis or special characters,** and it will cost 0.12 cents per 160 charactersif you **don't include** emojis or special characters.
   
   ![Knowledge Base Strong Pro Edit Your Message](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Strong%20Pro%20Edit%20Your%20Message.png?width=655&height=423&name=Knowledge%20Base%20Strong%20Pro%20Edit%20Your%20Message.png) 
   
   **Tip:** We suggest adding the **patient's first name**, pharmacy name, and even the **sender's name, which** can increase the response rate.
2. **Optional: Saving Your Edited Message**  
   It is recommended that you save your edited message for future use.
   
   **Click** the floppy disk icon 💾  
   Enter the name of your template: e.g. **'Non-NIP Flu Vaccine SMS 2025  
    month 2025 insert pharmacy name'**
   
   **Tip:** Add the month, year, and your pharmacy name. *This makes it easy to find for future campaigns.*

   ![Knowledge Base Strong Pro Save Your Edited Message](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Strong%20Pro%20Save%20Your%20Edited%20Message.png?width=688&height=322&name=Knowledge%20Base%20Strong%20Pro%20Save%20Your%20Edited%20Message.png)

#### **Part 4 - Filter Patients And Schedule Your Message**

1. Click **'Select all 659 patients match this search'**
   
   **‼️Important‼️**Click **'Select all patients 659 patients match this search',** or the message will **only** be sent to the first 50 patients in the cohort.

   ![Knowledge Base Strong Pro Refining Cohort - Select All Patients! ](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20Refining%20Cohort%20-%20Select%20All%20Patients!%20.png?width=688&height=327&name=Knowledge%20Base%20Strong%20Pro%20Refining%20Cohort%20-%20Select%20All%20Patients!%20.png)
2. **![Knowledge Base Strong Pro Refining Cohort De-Selecting Patients](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20Refining%20Cohort%20De-Selecting%20Patients.png?width=563&height=305&name=Knowledge%20Base%20Strong%20Pro%20Refining%20Cohort%20De-Selecting%20Patients.png)Manually Deselect Patients From Cohort:** If you don't want specific patients in the cohort to receive the message. You can manually deselect patients from the selected cohort
3. **![Knowledge Base Strong Pro Send Later or Send Now](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Strong%20Pro%20Send%20Later%20or%20Send%20Now.png?width=334&height=163&name=Knowledge%20Base%20Strong%20Pro%20Send%20Later%20or%20Send%20Now.png)Send Your Message  
   Click ![Knowledge Base Strong Pro down arrow](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20down%20arrow.png?width=22&height=19&name=Knowledge%20Base%20Strong%20Pro%20down%20arrow.png)** to Send  
   **Select Later and Enter: '**Date' and 'Time'  
   **Or** click **now.**

 

**Tip:** Choose a time earlier in the day. e.g. 9:30 or 10:15 am

![Knowledge Base Strong Pro Send Later select data and time](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Strong%20Pro%20Send%20Later%20select%20data%20and%20time.png?width=500&height=306&name=Knowledge%20Base%20Strong%20Pro%20Send%20Later%20select%20data%20and%20time.png)

 

**National Immunisation Program Schedule - Link**

[https://www.health.gov.au/sites/default/files/2025-02/national-immunisation-program-schedule.pdf](https://www.health.gov.au/sites/default/files/2025-02/national-immunisation-program-schedule.pdf)

**State and Territory Immunisation Schedules - Link**

[https://www.health.gov.au/topics/immunisation/when-to-get-vaccinated/national-immunisation-program-schedule](https://www.health.gov.au/topics/immunisation/when-to-get-vaccinated/national-immunisation-program-schedule)

 

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