--- title: Flu and COVID-19 NIP Campaign Help Guide description: Steps to select patients in the Flu and Covid NIP vaccination cohort and send them a message. --- [Skip to content](https://help.strongroom.ai/knowledge-base-strongpro/flu-and-covid-19-nip-campaign-help-guide-aus#main-content) English Show submenu for translations [Submit a Support Request](https://help.strongroom.ai/knowledge-base-strongpro/kb-tickets/new?hsLang=en) ![StrongPro Word Logo Black-1](https://help.strongroom.ai/hs-fs/hubfs/StrongER/StrongPro%20Word%20Logo%20Black-1.png?width=230&height=25&name=StrongPro%20Word%20Logo%20Black-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Submit a Support Request](https://help.strongroom.ai/knowledge-base-strongpro/kb-tickets/new) - [StrongPro Login](https://enterprise.strongroom.ai/strongpro/login) [StrongPro Login](https://enterprise.strongroom.ai/strongpro/login) Hello. 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[Campaigns](https://help.strongroom.ai/knowledge-base-strongpro/campaigns?hsLang=en) # Flu and COVID-19 NIP Campaign Help Guide ## Steps to select patients in the Flu and Covid NIP vaccination cohort and send them a message. **Table of contents:** - [Video Tutorial](https://help.strongroom.ai/knowledge-base-strongpro/flu-and-covid-19-nip-campaign-help-guide-aus#video-tutorial-Flu) - [Flu and COVID-19 NIP Campaign Quick Guide](https://help.strongroom.ai/knowledge-base-strongpro/flu-and-covid-19-nip-campaign-help-guide-aus#Flu-campaign-quick-guide) **Step-by-Step Guide (Instructions):** - [Part 1 - Login And Define Your Cohort](https://help.strongroom.ai/knowledge-base-strongpro/flu-and-covid-19-nip-campaign-help-guide-aus#Step-by-step-part-1-login-refinecohort) - [Part 2 - Create A Campaign And Select Your Message](https://help.strongroom.ai/knowledge-base-strongpro/flu-and-covid-19-nip-campaign-help-guide-aus#Part-2-create-campaing-select-templates) - [Part 3 - Edit Your Message](https://help.strongroom.ai/knowledge-base-strongpro/flu-and-covid-19-nip-campaign-help-guide-aus#Part-3-edit-your-message) - [Part 4 - Filter Patients And Schedule Your Message](https://help.strongroom.ai/knowledge-base-strongpro/flu-and-covid-19-nip-campaign-help-guide-aus#Part-4-refine-cohort-schedule-message) **Additional resource:** **💡 Check Your Territory NIP Eligibility:** [Click HERE](https://help.strongroom.ai/knowledge-base-strongpro/flu-and-covid-19-nip-campaign-help-guide-aus#National-immunization-program) ### **Video Tutorial:**      ---   ### Flu and COVID-19 Campaign Quick Guide #### Potential Cohort, Important Tips and Messaging **TIP:** Check **your territory NIP eligibility.** [Click Here](https://help.strongroom.ai/knowledge-base-strongpro/flu-and-covid-19-nip-campaign-help-guide-aus#National-immunization-program)👈 | **Suggested Cohort** | **Template Name** | **Text** | | --- | --- | --- | | **Patient Age:** 65+ **Distance from store:** 0-5 km or 0-10km | **Flu and COVID NIP Vaccine SMS 2025** | Flu season is here, get your FREE flu & COVID vaccines at {Pharmacy Name}. Call {Pharmacy Number} to book   **Alternative Options** Reminder: Get your FREE flu vaccine at {Pharmacy Name}. Call {Pharmacy Number} to secure your spot. | | **Patient Age:** 65+ **Distance from store:** 0-5 km or 0-10km | **Flu and Covid-19 Email** | Dear {First Name},  We want to inform you that it is now recommended to receive boosters for the Flu and Covid vaccines every 12 months for optimal protection. If you haven't already received these boosters, please book via (insert booking link here) or call us at {Pharmacy Number} to book. At {Pharmacy Name}, both vaccines are **FREE** for over 65+ years. Ensuring that you are up to date with these important vaccines is crucial in protecting yourself and others from illness. If you have any questions or need assistance, please don't hesitate to contact us.  Sincerely,  {Pharmacy Name}  {Pharmacy Address}  {Pharmacy Number} | **Tip: Keep All Staff Informed about what messages are being sent** To read more about preparing your pharmacy staff. [**Click Here.**](https://help.strongroom.ai/knowledge-base-strongpro/preparing-your-pharmacy?hsLang=en) 👈     ### **Step-by-Step Guide (Instructions):** #### **Part 1 - Login And Define Your Cohort** 1. Follow this link to login [https://enterprise.strongroom.ai/strongpro/login](https://enterprise.strongroom.ai/strongpro/login) or **login to Strong ER** via your desktop. *To login via Strong ER, navigate to '**Analytics'** in the side menu to enter your StrongPro platform.* 2. Select **'Contact'** from the header menu **![Knowledge Base Strong Pro Create a Campaign - Click Contacts (Main Page)](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20Create%20a%20Campaign%20-%20Click%20Contacts%20(Main%20Page).png?width=688&height=149&name=Knowledge%20Base%20Strong%20Pro%20Create%20a%20Campaign%20-%20Click%20Contacts%20(Main%20Page).png)** #### Select your cohort 1. Suggested cohort to enter: **Patient Age: 65-90** or **65+ (over 65 years)**. - **Optional Additional Filters: Distance from Store:** for example, **0-5**, **0-10 (km) Loyalty:** for example,Good & Strong 2. Click the '**Contact'** button on the **bottom right** of the screen. ![](https://help.strongroom.ai/hs-fs/hubfs/2nd%20Image-%20Shingrix-png.png?width=688&height=451&name=2nd%20Image-%20Shingrix-png.png)     #### **Part 2 - Create A Campaign And Select Your Message** 1. Select **'Create Campaign' (recommended)** or 'Skip, Send without Campaign' **(ad hoc message)**![Knowledge Base Strong Pro Create a Campaign](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20Create%20a%20Campaign.png?width=434&height=171&name=Knowledge%20Base%20Strong%20Pro%20Create%20a%20Campaign.png) 2. **Enter Campaign Details** 1. **Campaign Name:** Type "**Flu and COVID NIP Vaccine 2025**"**Optional:** Enter 'Campaign Description' & 'End Date' 2. **Campaign Goal** Select a Goal Type, Measure By and Set Goal amount. 3. **Template Selection \> Search** for the “**Flu and COVID NIP Vaccine SMS 2025**” in the template search function **\> Select**: **'Select All'** 4. **Click** 'Next'![Knowledge Base Strong Pro Selecting items in the create campaing window](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20Selecting%20items%20in%20the%20create%20campaing%20window.png?width=506&height=325&name=Knowledge%20Base%20Strong%20Pro%20Selecting%20items%20in%20the%20create%20campaing%20window.png) 1. **View Templates And Select Preferred Message** Note: You can edit the template or create a new template after this step! 1. 1. Click the **'![Knowledge Base Strong Pro down arrow Number two](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20down%20arrow%20Number%20two.png?width=25&height=26&name=Knowledge%20Base%20Strong%20Pro%20down%20arrow%20Number%20two.png)'** (arrow)to expand the templates. 2. **Select:** Preferred template by **clicking the 'dot' (⚪)** to the left of the template name. 3. **Click** 'Next' ![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Apr-22-2025-01-45-39-8970-AM.png?width=688&height=443&name=image-png-Apr-22-2025-01-45-39-8970-AM.png)     ### **Part 3 - Edit Your Message** 1. **Edit your message** Insert personalisation fields such as {Pharmacy Name}, {Pharmacy Address}, etc ‼️**Caution‼️ SMS Cost When Using Emojis and Special Characters. Using emojis** 👉🧑‍⚕️⚕️or special characters **modifies the SMS part character count.** They modify the SMS part to **70 characters instead of 160 characters.** In other words, each SMS part will cost .12 cents per 70 characters if the **text includes emojis or special characters,** and it will cost 0.12 cents per 160 charactersif you **don't include** emojis or special characters. ![Knowledge Base Strong Pro Edit Your Message](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Strong%20Pro%20Edit%20Your%20Message.png?width=655&height=423&name=Knowledge%20Base%20Strong%20Pro%20Edit%20Your%20Message.png)  **Tip:** We suggest adding the **patient's first name**, pharmacy name, and even the **sender's name, which** can increase the response rate. 2. **Optional: Saving Your Edited Message** It is recommended that you save your edited message for future use. **Click** the floppy disk icon 💾 Enter the name of your template: e.g. **'Flu and COVID NIP Vaccine SMS 2025  month 2025 insert pharmacy name'** **Tip:** Add the month, year, and your pharmacy name. *This makes it easy to find for future campaigns.* ![Knowledge Base Strong Pro Save Your Edited Message](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Strong%20Pro%20Save%20Your%20Edited%20Message.png?width=688&height=322&name=Knowledge%20Base%20Strong%20Pro%20Save%20Your%20Edited%20Message.png) #### **Part 4 - Filter Patients And Schedule Your Message** 1. Click **'Select all 659 patients match this search'** **‼️Important‼️**Click **'Select all patients 659 patients match this search',** or the message will **only** be sent to the first 50 patients in the cohort. ![Knowledge Base Strong Pro Refining Cohort - Select All Patients! ](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20Refining%20Cohort%20-%20Select%20All%20Patients!%20.png?width=688&height=327&name=Knowledge%20Base%20Strong%20Pro%20Refining%20Cohort%20-%20Select%20All%20Patients!%20.png) 2. **![Knowledge Base Strong Pro Refining Cohort De-Selecting Patients](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20Refining%20Cohort%20De-Selecting%20Patients.png?width=563&height=305&name=Knowledge%20Base%20Strong%20Pro%20Refining%20Cohort%20De-Selecting%20Patients.png)Manually Deselect Patients From Cohort:** If you don't want specific patients in the cohort to receive the message. You can manually deselect patients from the selected cohort 3. **![Knowledge Base Strong Pro Send Later or Send Now](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Strong%20Pro%20Send%20Later%20or%20Send%20Now.png?width=334&height=163&name=Knowledge%20Base%20Strong%20Pro%20Send%20Later%20or%20Send%20Now.png)Send Your Message Click ![Knowledge Base Strong Pro down arrow](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Screenshots%20(Pro)/Pro/Knowledge%20Base%20Strong%20Pro%20down%20arrow.png?width=22&height=19&name=Knowledge%20Base%20Strong%20Pro%20down%20arrow.png)** to Send **Select Later and Enter: '**Date' and 'Time' **Or** click **now.**   **Tip:** Choose a time earlier in the day. e.g. 9:30 or 10:15 am ![Knowledge Base Strong Pro Send Later select data and time](https://help.strongroom.ai/hs-fs/hubfs/Knowledge%20Base%20Strong%20Pro%20Send%20Later%20select%20data%20and%20time.png?width=500&height=306&name=Knowledge%20Base%20Strong%20Pro%20Send%20Later%20select%20data%20and%20time.png)   **National Immunisation Program Schedule - Link** [https://www.health.gov.au/sites/default/files/2025-02/national-immunisation-program-schedule.pdf](https://www.health.gov.au/sites/default/files/2025-02/national-immunisation-program-schedule.pdf) **State and Territory Immunisation Schedules - Link** [https://www.health.gov.au/topics/immunisation/when-to-get-vaccinated/national-immunisation-program-schedule](https://www.health.gov.au/topics/immunisation/when-to-get-vaccinated/national-immunisation-program-schedule)   - [Getting Started](https://help.strongroom.ai/knowledge-base-strongpro/getting-started?hsLang=en#main-content) - [Campaigns](https://help.strongroom.ai/knowledge-base-strongpro/getting-started?hsLang=en#campaigns) - [Campaigns](https://help.strongroom.ai/knowledge-base-strongpro/campaigns?hsLang=en) - [StrongPro Tips](https://help.strongroom.ai/knowledge-base-strongpro/strongpro-tips?hsLang=en) - [Release Notes](https://help.strongroom.ai/knowledge-base-strongpro/release-notes?hsLang=en#main-content) - [Australia](https://help.strongroom.ai/knowledge-base-strongpro/release-notes?hsLang=en#australia) - [FAQs](https://help.strongroom.ai/knowledge-base-strongpro/faqs?hsLang=en) [![Chill listening crop-3](https://help.strongroom.ai/hs-fs/hubfs/StrongRoom%20AI%20Branding/Primary_Colour_Black-8-4.png?width=203&height=17&name=Primary_Colour_Black-8-4.png "Chill listening crop-3")](https://strongroom.ai)  [Download TeamViewer](https://get.teamviewer.com/strongroom)  Copyright © 2026, StrongRoom AI ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://stream.mux.com/48tfjI5VTTYQooYrs25x7jAaf00386XcMfeKPxMlIg2w/capped-1080p.mp4", "dateModified" : "2025-04-23T03:55:11.137Z", "duration" : "PT5M", "height" : 1032, "name" : "How to Create a Campaign and Schedule a Message in StrongPro (1)", "thumbnailUrl" : "https://23583620.fs1.hubspotusercontent-na1.net/hubfs/23583620/How%20to%20Create%20a%20Campaign%20and%20Schedule%20a%20Message%20in%20StrongPro%20(1).mp4/medium.jpg", "uploadDate" : "2025-04-23T03:54:53.929Z", "width" : 1920 } ```