StrongRoomAI has partnered with organisations to bring StrongPro customers clinical trials. This is a new way of recruiting patients to clinical trials, and here are answers to FAQs from patients/customers, and FAQs for pharmacy staff.
Clinical trial FAQs from pharmacy patients/customers
| Questions from patients/customers to a pharmacist |
Answer |
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Why was I notified about a Clinical Trial? |
You received this notification because you meet the eligibility criteria for a clinical trial. This invitation allows you to learn more about the study and, if interested, sign up to participate via the provided link. |
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How was I notified about this? |
We partner with StrongRoom AI and utilise their StrongPro tool, which employs an algorithm to identify potential candidates who meet the clinical trial criteria. |
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How can I learn more about this clinical trial or other clinical trials? |
To learn more about the recommended trial, click the provided link or speak to one of your pharmacists. We will also notify you about future clinical trials for which you may meet the eligibility criteria. |
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How are my contact details used? |
We maintain a database of contact details to communicate with you about health services, reminders, and important announcements, similar to other service providers. |
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How do I stop receiving communications? |
Patients can reply STOP directly to the SMS, alternatively, confirm the number or email that they wish to have removed, or talk to your pharmacy who will pass it through to support@strongroom.ai. |
Clinical trial FAQs from pharmacy staff
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Questions from pharmacy staff |
Answer |
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What is a clinical trial? |
Clinical trials are medical research studies to discover improved ways of managing a specific disease. Their purpose is to assess new approaches through understanding individual responses and potential side effects. These trials are fundamental to medical best practice and are one of many treatment options for various diseases. More info here |
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What clinical trials are available right now? |
You can find relevant trials for your pharmacy in the Clinical Trials section of the campaigns in StrongPro. |
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How can my pharmacy send clinical trial campaigns? |
Simply select a trial, review the information, and click "Send" Please reach out to our friendly team at support@strongroom.ai if you require any further assistance. |
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What is the cost of participating in the clinical trial? |
Clinical trials are built into your StrongPro subscription. Depending on the specific trial, there may be additional costs when recruiting potential candidates (SMS). Some trials will have the SMS charge credited, you can confirm with the team via support@strongroom.ai |
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What are the benefits of participating in the clinical trials? |
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Is my patient's data secure? |
All information is securely managed within the pharmacy environment during the recruitment process. Patients receive a message containing a link to consent and enrol in the trial. Should they express interest, they can click the link, provide their contact details, and submit the form. Their information is now shared with the facilitating clinical trial organisation. |
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How does the recruitment process work? |
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Can we edit the recruitment templates? |
No, these messages have been approved by our research partner and their ethics committee, so they cannot be altered.
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How does the system filter eligible patients? |
We receive eligibility criteria from the provider and input them into the system. StrongPro then identifies which patients in your system are eligible for the trial. We create the list for you, which you can view and edit, though you cannot add anyone outside the criteria. |
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What counts as a successful patient referral |
If the patient fills out the consent form from the link in the message, it counts as a successful referral and qualifies for a rebate for your pharmacy.
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How does the rebate work? |
Once the successful referrals are calculated, your pharmacy will receive the rebates in the following month. |
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Where can I go to learn more? |
Clinical Trials Overview: here Clinical Trials Sign up for Pharmacy: registration link StrongRoom AI Privacy policy: https://strongroom.ai/privacy/ |