November 29: StrongPro Update – Scheduled Messaging

We’re excited to unveil new StrongPro features that empower community pharmacies with greater control and simplified patient engagement, streamlining campaigns and message scheduling.

New StrongPro Features

📅 Schedule a Message

Save time and streamline communication with scheduled messaging!
Here’s how:

1. Start Your Message: Begin from a campaign/trial on the To Do Page, or create a patient cohort on the Contact Page.
2. Select a Template: Pick a pre-designed template for quick setup.
3. Customise Your Message: Make edits as needed.
4. Filter Your Patients: Narrow your audience and select recipients.
5. Set the Timing: By default, messages are set to Send Later, but you can switch to Send Now if needed.
6. Finalise: Choose your desired date and time for delivery.

💡 Tip: StrongPro ensures patients only receive one message within five days. To avoid overlaps, space out your scheduled messages.

🗂️ Managing Scheduled Messages

Easily view and update your scheduled messages anytime.

• Go to the To Do Page, then the Scheduled Tab.
• Edit message content, scheduled dates, or recipient lists as needed.
• To revisit a previous campaign, find your sent messages in Reports and use the options menu in the top-right corner.

🎯 Campaign Creation

How to Create a Campaign:

1. Filter for a patient cohort on the Contact Page.
2. When prompted, select Create a Campaign.
3. Customise your message, set your audience, and launch your campaign!

Want to launch a campaign targeting a previously messaged cohort?

1. Navigate to the report for the previous message sent to your desired cohort.
2. Click the Options button in the top-right corner.

🔍 Clinical Trial Filtering

Ensure precision targeting with enhanced filters.

• Sort clinical trial messages by adherence and loyalty to focus on your most engaged patients.
• Drive better outcomes by connecting with those most likely to benefit.

💰 Average Template Revenue Now Visible!

When selecting a template in the message carousel, you’ll now see the average revenue generated from past messages sent with each template. This makes it easier to spot which templates work best for you! 

💡 These updates empower you to connect with patients efficiently, create impactful campaigns, and improve overall engagement.