--- title: How do I add or manage users, roles and/or permissions in StrongER? description: The Users page allows the pharmacist to manage users within the Strong ER --- [Skip to content](https://help.strongroom.ai/knowledge-base-stronger/users#main-content) English Show submenu for translations [Submit a Support Request](https://help.strongroom.ai/knowledge-base-stronger/kb-tickets/new?hsLang=en) [![StrongER Word Logo Black](https://help.strongroom.ai/hs-fs/hubfs/StrongER%20Word%20Logo%20Black.png?width=200&height=25&name=StrongER%20Word%20Logo%20Black.png)](https://strongroom.ai/) Open main navigation Close main navigation - English Show submenu for translations - [Submit a Support Request](https://help.strongroom.ai/knowledge-base-stronger/kb-tickets/new) - [Contact Us](https://help.strongroom.ai/knowledge-base-stronger/kb-tickets/new) [Contact Us](https://help.strongroom.ai/knowledge-base-stronger/kb-tickets/new?hsLang=en) Hello, how can we help you? - There are no suggestions because the search field is empty. 1. [StrongER Help Centre](https://help.strongroom.ai/knowledge-base-stronger?hsLang=en) 2. [Lists](https://help.strongroom.ai/knowledge-base-stronger/lists?hsLang=en) 3. [Users](https://help.strongroom.ai/knowledge-base-stronger/lists?hsLang=en#users) # How do I add or manage users, roles and/or permissions in StrongER? ## The Users page allows the pharmacist to manage users within the Strong ER **To access the Users Page** 1. Navigate to **Lists** on the left side menu and then select **Users** ![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Dec-04-2024-10-37-30-7608-PM.png?width=688&height=413&name=image-png-Dec-04-2024-10-37-30-7608-PM.png)   **Add a New Pharmacist or User** 1. Click on the **Add User** button 2. The **Add User** pop-up displays 3. Enter the desired **Username**, plus **First Name, Last Name, Date of Birth** and **Gender** (required fields) 4. Enter **Email, Mobile Number** and **Profession** (compulsory fields in WA, optional fields in other States and Territories) 5. Enter **Address** (compulsory field in SA, optional field in other States and Territories) 6. Enter **AHPRA number** (Required, if administering Injectable OTP medication) and any other details in optional fields 7. Select the **Role** of the User (see below for more information) 8. Enter password and click **Create** **![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Dec-04-2024-10-40-33-0785-PM.png?width=688&height=413&name=image-png-Dec-04-2024-10-40-33-0785-PM.png)** Once a new user is created, a pop-up will appear displaying the **Username** and a **Temporary Password** associated with the user's credentials. The user will then be prompted to change the temporary password during their first login. ![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Oct-14-2023-11-39-59-8084-AM.png?width=400&height=421&name=image-png-Oct-14-2023-11-39-59-8084-AM.png)   Depending on the Permissions of the roles set up within StrongER, this will affect who is able to add other users into StrongER. By Default, only the Chief Pharmacist role is able to add other users in StrongER   **Roles** There are different **Roles** that may be selected for a user. Each role has a different access level to ensure an appropriate segregation of capabilities within the system. The permissions for each role can be managed within StrongER but the default settings are listed in the table below | **ROLE** | **ACCESSIBILITY (DEFAULT SETTINGS)** | | --- | --- | | Chief Pharmacist | All functions (including creating other users and Balance Check settings) | | Pharmacist | All functions EXCEPT security controls (cannot create or edit/deactivate users) | | Admin | All functions (including creating other users and Balance Check settings) | | Inspector | Allows for comments to be entered in Stock Management (Destruction Register and Audit sections) | | Intern | Drug Register entries within StrongER need to be countersigned | | Assistant | Drug Register entries within StrongER need to be countersigned | | Independent Witness | Can witness the destruction register entries |   **Edit a user** 1. (optional) Search for the pharmacist record using the **Search Users** field 2. Click on the **Pencil edit** icon next to the Users record 3. The **Edit User** pop-up displays ![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Dec-05-2024-03-28-36-3728-AM.png?width=688&height=413&name=image-png-Dec-05-2024-03-28-36-3728-AM.png) 4. Update any details as required 5. Enter password and click **Confirm** There is also the option to **Update password** or **Deactivate User** from this screen (as per role permissions).   **Roles and Permissions** The permissions for each role within StrongER can be customised based on your pharmacies requirements. 1. Select **Roles and Permissions** from the top right-hand corner of StrongER 2. From the drop-down menu select which role you want to edit the permissions for 3. Put a tick in the checkbox for each role you want that user type to be able to perform![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Dec-05-2024-03-32-29-7567-AM.png?width=688&height=413&name=image-png-Dec-05-2024-03-32-29-7567-AM.png) 4. Input your credentials and select **Complete** to save the changes Only the Users with a Role that has the permission to **Edit Permissions** is able to change the permissions within StrongER. 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