How do I run an application update when prompted?

If a new update is available for Strong ER and/or Strong Integration, a message will display on the Login screen, with a prompt to run the program update.

 

If this message displays in Strong ER, follow the below steps to run the program update.

Running the Update

  1. Click on Update now at the program update prompt
  2. This will automatically close Strong ER and/or Strong Integration
  3. The Setup - Strong ER Wizard will display

  4. Work through the steps of the wizard - click Next
  5. Click Update 
  6. Finally click Finish


  7. After running the program update, Strong ER can be opened and will be running the new version
  8. If there is a database update, this will be completed the first time someone logs into StrongER
  9. Proceed to all remaining terminals with StrongER installed to update the 

The Application Update needs to be run on each computer that has the Strong ER application on it.

The Database Update only needs to be run on one terminal 

If there are any issues with running the updates, please contact StrongRoom AI Support for this to be resolved.