How do I find a patients profile?

There are several ways to locate a patient within StrongER, and the relevant patient profile will be displayed once found.

Patient Search by Name

  1. Type in the patient's name (or part of) in the Patient Search box at the top of the screen 
  2. (optional) Use the filters to specify which program the patient belongs to

  3. The matching patient profiles will be displayed
  4. Click to open the required Patient Profile

When using the Patient Search box, the search format of part of surname first initial will work (i.e. Joh D for John Doe).

 

Patient Alerts

  1. Click the Patient Alerts tab on the sidebar
  2. In the Expected tab along the top menu, any OTP patients expected to come into the pharmacy on the specified day will display
  3. Click the Supply button to open the required Patient Profile

Face Search

  1. The patient approaches the computer that has a webcam attached
  2. Click on the Face Search camera icon (when there is a green box around the patients face, if no green box displays please contact StrongRoom Support to set up face search)

  3. Their face is matched with the image on file using Face Search
  4. The correct Patient Profile will automatically display

The Face Search function requires activation by StrongRoom AI. If it is not activated, please contact StrongRoom AI Support.