How do I manage patients within StrongER?

You can update patient details or merge duplicate patient records on the Patients screen

  1. To navigate to the patients screen, go to Lists on the left side menu and then select Patients

 

Edit Patient details

  1. Find the patient record you would like to update, (optional) use the Search Patients box in the top-right corner of the screen to find the patient
  2. Select the pencil edit icon on the right-hand side of the screen to edit that patients details
  3. Edit Patient pop-up will then display, update any required fields 
  4. To save the changes, input your credentials and select Save


Add New Patient

Patients are automatically added into StrongER when you sign in a prescription from the incoming prescription queue

  1. If you need to create a new patient in the system, navigate to the Add New Patient button at the top of the application.

 

Deactivate a patient profile

  1. Find the patient record you would like to update, (optional) use the Search Patients box in the top-right corner of the screen to find the patient
  2. Select the pencil edit icon on the right-hand side of the screen to edit that patients details
  3. Deselect the Active status (once deactivated, it will display as x Active
  4. To save the status, input your credentials and select Save

The Active filter allows you to toggle between viewing ALL patients vs. only active patients. 

     

    Merge Patients

    If there is a duplicate patient record in StrongER, please follow the steps in the link to merge them: How do I merge patients in the StrongER application?