How do I merge patients?

If a patient has multiple profiles in StrongER, they can be merged into a single profile

  1. Click on the Lists page on the left side menu
  2. From the drop-down menu, click Patients
  3. Click on the Merge Patients button, in the top-right corner of StrongER
  4. (optional) Search for the relevant patient record(s) using the Search Patients field
  5. Select the checkbox for the patients that need to be merged, then click the Merge icon (multiple check boxes can be selected)

  6. Select relevant information to be retained, then enter password and click Merge. Ensure you scroll down to select all required fields. Note: even if there is no profile image, you will still need to select an image.

  7. Confirm Merge by clicking Yes, Merge Patients


Once a Patient Merge is confirmed and completed, it cannot be undone. Please take care when using this feature.