--- title: How do I use the StrongER AI Assistant? description: The AI Assistant is designed to help you what a number of tasks such as quickly identifying the likely causes of drug register discrepancies. --- [Skip to content](https://help.strongroom.ai/knowledge-base-stronger/how-do-i-use-the-in-built-ai-discrepancy-investigator#main-content) English Show submenu for translations [Submit a Support Request](https://help.strongroom.ai/knowledge-base-stronger/kb-tickets/new?hsLang=en) [![StrongER Word Logo Black](https://help.strongroom.ai/hs-fs/hubfs/StrongER%20Word%20Logo%20Black.png?width=200&height=25&name=StrongER%20Word%20Logo%20Black.png)](https://strongroom.ai/) Open main navigation Close main navigation - English Show submenu for translations - [Submit a Support Request](https://help.strongroom.ai/knowledge-base-stronger/kb-tickets/new) - [Contact Us](https://help.strongroom.ai/knowledge-base-stronger/kb-tickets/new) [Contact Us](https://help.strongroom.ai/knowledge-base-stronger/kb-tickets/new?hsLang=en) Hello, how can we help you? - There are no suggestions because the search field is empty. 1. 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[StrongER Cloud](https://help.strongroom.ai/knowledge-base-stronger/stronger-cloud?hsLang=en) # How do I use the StrongER AI Assistant? ## The AI Assistant is designed to help you with a number of tasks such as quickly identifying the likely causes of drug register discrepancies. 1. **Open the tool:** Click the **wand** icon and select **Discrepancy Investigator**. ![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Aug-10-2026-04-31-41-0265-AM.png?width=670&height=113&name=image-png-Aug-10-2026-04-31-41-0265-AM.png) 2. **Select the product:** Choose the item with the incorrect stock count. *(Tip: Ensure all pending prescriptions and invoices are entered beforehand,so all records are accounted for).* 3. **Enter physical stock:** Input the actual count obtained during your physical stocktake. 4. **Select the time period:** Choose the date when the last accurate stock count was confirmed. 5. **Attach supporting reports (optional):** Upload dispense history reports from your dispensing software or stock movement reports from your Point of Sale (POS) system. If skipped, the system will still do its best to identify the most likely reason for the discrepancy. 6. **Start the investigation:** Click **Confirm**. *![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Aug-10-2026-04-32-48-6284-AM.png?width=451&height=448&name=image-png-Aug-10-2026-04-32-48-6284-AM.png)* Response times vary depending on the date range, transaction volume, and analysis complexity. AI-generated findings are designed to support your investigation and should always be independently verified against physical stock, register entries, and pharmacy records before making official adjustments.    - [StrongER Release Notes](https://help.strongroom.ai/knowledge-base-stronger/stronger-release-notes?hsLang=en) - [Getting Started](https://help.strongroom.ai/knowledge-base-stronger/getting-started?hsLang=en) - [FAQs](https://help.strongroom.ai/knowledge-base-stronger/faqs?hsLang=en) - [Cannabis](https://help.strongroom.ai/knowledge-base-stronger/cannabis?hsLang=en) - [Patient Profile](https://help.strongroom.ai/knowledge-base-stronger/patient-profile?hsLang=en) - [Opioid Replacement Therapy](https://help.strongroom.ai/knowledge-base-stronger/opioid-replacement-therapy?hsLang=en#main-content) - [New ODT Calendar View](https://help.strongroom.ai/knowledge-base-stronger/opioid-replacement-therapy?hsLang=en#new-odt-calendar-view) - [Double-dosing and triple-dosing](https://help.strongroom.ai/knowledge-base-stronger/opioid-replacement-therapy?hsLang=en#double-dosing-and-triple-dosing) - [Injectables](https://help.strongroom.ai/knowledge-base-stronger/opioid-replacement-therapy?hsLang=en#injectables) - [Staged Supply](https://help.strongroom.ai/knowledge-base-stronger/staged-supply?hsLang=en) - [Electronic Controlled Drug Register (eCDR)](https://help.strongroom.ai/knowledge-base-stronger/electronic-controlled-drug-register-ecdr?hsLang=en#main-content) - [Partial Supplies](https://help.strongroom.ai/knowledge-base-stronger/electronic-controlled-drug-register-ecdr?hsLang=en#partial-supplies) - [Owing](https://help.strongroom.ai/knowledge-base-stronger/electronic-controlled-drug-register-ecdr?hsLang=en#owing) - [Integration](https://help.strongroom.ai/knowledge-base-stronger/electronic-controlled-drug-register-ecdr?hsLang=en#integration) - [Enrolling a Patient](https://help.strongroom.ai/knowledge-base-stronger/enrolling-a-patient?hsLang=en) - [Stock Management](https://help.strongroom.ai/knowledge-base-stronger/stock-management?hsLang=en#main-content) - [Destruction Register](https://help.strongroom.ai/knowledge-base-stronger/stock-management?hsLang=en#destruction-register) - [Suppliers and Invoices](https://help.strongroom.ai/knowledge-base-stronger/stock-management?hsLang=en#suppliers-and-invoices) - [Reports](https://help.strongroom.ai/knowledge-base-stronger/reports?hsLang=en) - [Lists](https://help.strongroom.ai/knowledge-base-stronger/lists?hsLang=en#main-content) - [Locations](https://help.strongroom.ai/knowledge-base-stronger/lists?hsLang=en#locations) - [Suppliers](https://help.strongroom.ai/knowledge-base-stronger/lists?hsLang=en#suppliers) - [Patients](https://help.strongroom.ai/knowledge-base-stronger/lists?hsLang=en#patients) - [Prescribers](https://help.strongroom.ai/knowledge-base-stronger/lists?hsLang=en#prescribers) - [Users](https://help.strongroom.ai/knowledge-base-stronger/lists?hsLang=en#users) - [Products](https://help.strongroom.ai/knowledge-base-stronger/lists?hsLang=en#products) - [Claims](https://help.strongroom.ai/knowledge-base-stronger/claims?hsLang=en#main-content) - [Oral ODT](https://help.strongroom.ai/knowledge-base-stronger/claims?hsLang=en#oral-odt) - [Staged Supply](https://help.strongroom.ai/knowledge-base-stronger/claims?hsLang=en#staged-supply) - [Settings](https://help.strongroom.ai/knowledge-base-stronger/settings?hsLang=en#main-content) - [Application Settings](https://help.strongroom.ai/knowledge-base-stronger/settings?hsLang=en#application-settings) - [Integration](https://help.strongroom.ai/knowledge-base-stronger/integration?hsLang=en#main-content) - [Fred](https://help.strongroom.ai/knowledge-base-stronger/integration?hsLang=en#fred) - [Z Software](https://help.strongroom.ai/knowledge-base-stronger/integration?hsLang=en#z-software) - [Minfos](https://help.strongroom.ai/knowledge-base-stronger/integration?hsLang=en#minfos) - [Corum Health](https://help.strongroom.ai/knowledge-base-stronger/integration?hsLang=en#corum-health) - [RxOne](https://help.strongroom.ai/knowledge-base-stronger/integration?hsLang=en#rxone) - [POS Works](https://help.strongroom.ai/knowledge-base-stronger/integration?hsLang=en#pos-works) - [Compound Direct](https://help.strongroom.ai/knowledge-base-stronger/integration?hsLang=en#compound-direct) - [StrongER Cloud](https://help.strongroom.ai/knowledge-base-stronger/stronger-cloud?hsLang=en#main-content) - [Portal](https://help.strongroom.ai/knowledge-base-stronger/stronger-cloud?hsLang=en#portal) - [Support](https://help.strongroom.ai/knowledge-base-stronger/support?hsLang=en) [![Chill listening crop-3](https://help.strongroom.ai/hs-fs/hubfs/Primary_Colour_Black-8-1.png?width=203&height=17&name=Primary_Colour_Black-8-1.png "Chill listening crop-3")](https://strongroom.ai) [Download TeamViewer](https://get.teamviewer.com/strongroom) Copyright © 2026, StrongRoom AI