How do I set up my labels?

Configure your labels, set up a label printer or fix the alignment of the labels from Settings.

Set the label printer

  1. Navigate to Settings in the left side menu, and then to Printer and Signature Pad
  2. Select Choose, under the heading Printer & Label, select your label printer and choose Print or Apply (depending on your version of Windows)
  3. Once the label printer is selected, the name of the printer will display in the box next to Choose
  4. Use the Print button to test if the labels print and check the alignment of the label
  5. (Optional) If the text is not aligned correctly, select Edit, drag the text in the required direction, then Save > Print to check the alignment again

To remove a label printer

  1. Navigate to Settings in the left side menu, and then to Printer and Signature Pad
  2. Select the icon next to the label printer

Label Options

The labels will be set during installation, and state-specific labels will be selected where applicable, however,  the label default may be changed

  1. Navigate to Settings in the left side menu, and then to Printer and Signature Pad
  2. Select the label type to be edited i.e. Methadone, Buprenorphine/Naloxone, Staged Supply or Drug Register. N.B. Staged Supply and Drug Register labels have no defaults set (but may be configured)
  3. Select the drop-down menu to review the label types and specific state labels. After selecting the preferred label, select Edit select Make Default and then Save
  4. Select Print to test the alignment of the text on the label
  5. (Optional) If the text is upside down, select Edit, then tick Flip Label then Save and do another test print
  6. If the text is not aligned correctly, select Edit, drag the text in the required direction, then Save > Print to check the alignment again

If your labels are printing across 2 labels or if the alignment is still incorrect, contact StrongRoom Support for assistance

Prefer per product strength label type if available

Per product strength labels print one label for each strength of medication provided i.e when supplying Suboxone with 6 takeaway doses, rather than printing one label for each day for a total of 6 labels, those 6 individual labels will be combined onto the one label. 

Per dose labels print one label for each dose

If Per product strength labels is toggled ON in settings, it is available for:
    1. Supply Suboxone/Subutex
    2. Supplying consecutive days
    3. Only single dose(s)
    4. No change in dosage

If Per product strength labels is toggled OFF in settings, then labels will print per dose

Per product strength labels are not an option in some states and territories

Edit the text of the labels

  1. Navigate to Settings in the left side menu, and then to Printer and Signature Pad
  2. Select the label type to be edited i.e. Methadone, Buprenorphine/Naloxone, Staged Supply or Drug Register. N.B. Staged Supply and Drug Register labels have no defaults set
  3. Select Edit, the Label Settings window will then display
  4. Click on the text field to be edited, then select the pencil edit icon to change the text, use Templates to auto-populate information on the label
  5. Select Add for the text to be added to the label, then Save
  6. Select print to test the alignment of the text on the label or from Drug Register, double click on an entry for the label type edited, select Print Label to test that the label is auto-populating information as expected

Label Templates

Template Description Per Dose (Methadone) Per Dose (Buprenorphine) Per Product Strength (Buprenorphine)
Patient Name   John Smith John Smith John Smith
Patient DOB   12/12/1990 12/12/1990 12/12/1990
Doctor Name   Bob Smith Bob Smith Bob Smith, Nancy Drew
Pharmacy Name   Drugs4Less Drugs4Less Drugs4Less
Pharmacy Address   1 Main St 1 Main St 1 Main St
Pharmacist Name   Sally Park Sally Park Sally Park
Brand Name   Biodone Subutex Subutex
Generic Name Generic drug name Methadone Buprenorphine Buprenorphine
Name + Form

Product brand name + Product fo

rm

Biodone Syrup Subutex Tablet Subutex Tablet
Drug Unit   mg mg mg
Drug Qty Amount in mg (suffix included) 35 mg 16 mg 16 mg
Drug and Form Amount   35 mg (7 mL) 16 mg (2 x 8 mg) 16 mg (2 x 8mg)
Drug Form   Syrup Tablet Tablet
Drug Strength Strength of product supplied (only number) (only of first product) 5 8 8
Dose Type Dose type == single -> "a single daily dose"
Split part 1 -> "a single daily dose (part 1)"
Split part 2 -> "a single daily dose (part 2)"
a single daily dose a single daily dose 10 single daily dose(s)
Volume Volume of supply in mL (suffix included) 7 mL [blank] [blank]
Script Number   123 123 123, 456, 789
Script End   12/12/2024 12/12/2024 12/12/2024
Prepared Date Date the supply button was pressed 10/10/2024 10/10/2024 10/10/2024
Taken Date Date for the scheduled dose 11/10/2024 11/10/2024 11/10/2024 - 20/10/2024
Todays Date   10/10/2024 10/10/2024 10/10/2024