--- title: How do I reverse an Opioid Therapy Program or Staged Supply entry? description: If you need to reverse an OTP or SS entry, you can do so from the patients profile. --- [Skip to content](https://help.strongroom.ai/knowledge-base-stronger/how-do-i-reverse-an-opioid-therapy-program-otp-or-staged-supply-ss-entry#main-content) English Show submenu for translations [Submit a Support Request](https://help.strongroom.ai/knowledge-base-stronger/kb-tickets/new?hsLang=en) [![StrongER Word Logo Black](https://help.strongroom.ai/hs-fs/hubfs/StrongER%20Word%20Logo%20Black.png?width=200&height=25&name=StrongER%20Word%20Logo%20Black.png)](https://strongroom.ai/) Open main navigation Close main navigation - English Show submenu for translations - [Submit a Support Request](https://help.strongroom.ai/knowledge-base-stronger/kb-tickets/new) - [Contact Us](https://help.strongroom.ai/knowledge-base-stronger/kb-tickets/new) [Contact Us](https://help.strongroom.ai/knowledge-base-stronger/kb-tickets/new?hsLang=en) Hello, how can we help you? - There are no suggestions because the search field is empty. 1. [StrongER Help Centre](https://help.strongroom.ai/knowledge-base-stronger?hsLang=en) 2. [Opioid Replacement Therapy](https://help.strongroom.ai/knowledge-base-stronger/opioid-replacement-therapy?hsLang=en) # How do I reverse an Opioid Therapy Program or Staged Supply entry? ## If you need to reverse an OTP or SS entry, you can do so from the patients profile. 1. Navigate to the patients profile, by searching for or filtering for the patient in the **Patient Search** field in the top left-hand corner of StrongER. ![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Apr-09-2024-02-54-34-9392-AM.png?width=656&height=1154&name=image-png-Apr-09-2024-02-54-34-9392-AM.png) 2. Click on the patient's profile, to expand it.![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Apr-09-2024-02-56-27-3508-AM.png?width=655&height=1152&name=image-png-Apr-09-2024-02-56-27-3508-AM.png) 3. Navigate to the relevant section, either **Opioid Replacement** or **Staged Supply** 4. Scroll down on the page, until the spreadsheet is visible. ![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Apr-09-2024-02-57-05-2691-AM.png?width=662&height=1164&name=image-png-Apr-09-2024-02-57-05-2691-AM.png) 5. Once you have found the transaction/s that you need to reverse, double-click on the entry. A **Supply Details** window will pop-up, confirm that this is the correct entry to be reversed. ![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Apr-09-2024-02-57-23-3023-AM.png?width=657&height=764&name=image-png-Apr-09-2024-02-57-23-3023-AM.png) 6. Click **Reverse Supply** and in the next pop-up window, enter the reason for the reversal and then enter in your username and password and select **Confirm** ![](https://help.strongroom.ai/hs-fs/hubfs/image-png-Apr-09-2024-04-12-02-3058-AM.png?width=657&height=764&name=image-png-Apr-09-2024-04-12-02-3058-AM.png) 7. **If required:** you can re-record/re-supply the transaction with the same or correct details You cannot undo a **Reversal** in StrongER, once the transaction has been reversed it is final!  Once a transaction has been reversed, it will be highlighted in red. 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