If StrongER displays the error 'Error: Strong Integration cannot connect to any integration partners.' Follow these steps to connect the StrongIntegration Utility. If the issue persists, please reach out to StrongRoom Support for assistance
- Right click the StrongIntegration Utility from the icon tray at the bottom of the screen in the taskbar notification area (Usually, this is located in the bottom right-hand corner of the screen, where the date and time is).
- The Strong Integration Utility pop-up will display
- Click on the Dispensing System software your pharmacy uses
- Move the slider to Enabled and then click Apply and Close. You should then have a green tick next to your dispensing software
- This should resolve the error message and ensure Strong ER is working correctly, if you do not get a green tick, contact StrongRoom Support
If there are any issues with the Integration, please contact StrongRoom AI
Support for this to be resolved.